Services
Digital Healthcare offers a range of Professional Services aimed at improving management
efficiency, optimising Patient Care Pathways, integrating services and enhancing
human resource management in the delivery of services.
Digital Healthcare adopts a modular approach to focus resources and ensure the allocation
of appropriate specialism to meet client needs.
Professional Services delivers support in the following areas:
DATA SOLUTIONS
Accurate data is paramount. Patient demographics and encounter history are vital
to long term patient care.
• Extract, Transform and Load data
• Legacy or other vendor systems
• Import data directly into Digital Healthcare solutions
INSTALLATION & CONFIGURATION
Trained and experienced software specialists with specific Sector and Product knowledge.
• System Installation & Configuration
• Care Pathway configuration and additional Module installation
SOLUTION DESIGN
Product and clinical knowledge provides the basis for superior technology solutions.
• Technology configuration mapped to operation
• Features and functionality to meet service needs
CARE PATHWAY DESIGN
Clinical pathways designed to meet national guidelines and local requirements.
• Clinical Pathways mapped
• Design and review to ensure compliance
OPERATIONAL REVIEW
Assess current processes to identify improvements to clinical pathway, software,
operation and solution design to benefit service, patients and ensure target compliance.
• Solution Design & Care Pathway Review
• Implement positive changes and/or additional features
IMAGE COMPRESSION
Image sizes can impact the performance of IT infrastructure and the time it takes
to recall images for review.
• Ascertain clinically viable size
• Compress entire image store
• Improve performance of IT
BUSINESS ANALYSIS
Analyse technical, project or operational requirements to help identify opportunities
for sustainable improvement.
• Identify areas for clinical & operational improvement
• Gain clear guidelines and actionable advice
PROJECT MANAGEMENT
Experienced project managers with sector experience available to assist programmes
implement improvement.
• PRINCE2 project managers
• Experienced with demonstrable track record of success
PERFORMANCE MANAGEMENT
Assisting customers monitor and meet national and local service targets.
• Meet Invite and Screened targets
• Monitor and improve NSC metric guidelines
TRAINING
Knowledge can be lost when staff change roles and new starters need the information
to allow them to understand how the software and their Solution Design works.
• Knowledge transfer & local understanding improvement
• Reduction in support queries and improved performance
For more information on Digital Healthcare Professional Services please contact:
info@digital-healthcare.com